SUPPORT

We're here to help.

Questions about the app or your order? Reach us below.

The fastest way to reach us is email. We respond within one business day.

Common questions

How do I get help with an order?

Email support@chocolateplunge.com with your order number and what's wrong, and we'll sort it out — usually within one business day.

How do I delete my account and data?

Open the app and go to Account → Settings → Delete Account. This removes your account and order history. See our Privacy Policy for details.

I'm having trouble with the app itself (crashing, login issues, etc.)

Email support@chocolateplunge.com with your device type (e.g., iPhone 15, iOS 18) and a description of the issue, and we'll help you troubleshoot.

Prefer to talk to someone in person? Stop by either location — see full hours on the Locations page.

Idaho Falls · (208) 555-0142Rexburg · (208) 555-0188